Treatment Policies
Spa Policies and InformationTreatment Etiquette : Maximize your treatment experience by arriving 10 minutes prior to your designated appointment. This fosters a relaxing treatment outcome and avoids reduced treatment time. If re-scheduling an appointment, 24 hours notice would be greatly appreciated. We discourage the use of mobile telephones whilst having a treatment, time out is specifically for you.
Cancellation Policy : The therapists time , as is yours, is valuable. Should you need to cancel your appointment, please give us the courtesy of 24 hours notice. Late cancellations may incur a 50% cancellation fee. All deluxe bookings will require credit card details as a guarantee and may be used for cancellation fee if notice is not given. Booking of appointments is acknowledgement of these terms.
Health Considerations : Guests with high blood pressure, heart conditions, varicose veins, are pregnant or have health conditions are advised to consult your Doctor before seeking therapist services. Please inform us of allergies and current medications as some services may not be suitable. Health expert's advise to replace fluids and avoid vigorous activity for 1 hour after massage, body treatment and facial therapy. Please also inform us if you suffer claustrophobia.
Modesty : Our team of professional beauty and body therapists are trained in the art of draping, ensuring your personal privacy at all times.
After Treatment Care : For you to fully enjoy the benefit of your experience we recommend the intake of plenty of water after your treatment visit.
Timing : In order to get the most out of your experience, we recommend you allow an extra 20 minutes overall for your treatment, so that you have time to change and relax before and after we pamper you.


